Payment Services Associate - Hang Seng Bank (HK)

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 Job Description - Payment Services Associate - Hang Seng Bank (HK) (0000CEH6)

Job Description 

Payment Services Associate - Hang Seng Bank (HK) : 0000CEH6 

Description

 

 

A Career with Hang Seng Bank

 

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

 

Payment Services Associate / Team Leader

 

Payment Services

 

Hang Seng’s Operations is a team of experienced banking operations professionals who strives for delivering time-to-market, efficient and world-class processing services to customers, corporations, financial institutions and internal units.

 

Hang Seng's Payment Services is a team of experienced operations professionals who strive for delivering effective, efficient and world-class standard payment services to personal customers, corporations, financial institutions and internal units.

 

We are currently seeking a high caliber professional to join our department as Payment Services Associate / Team Leader.

 

Principal responsibilities

  • Provide effective payment services to internal/external customers on remittance, fund transfer, HSBCnet, autopay and electronic bill payment as well as WOLF screening
  • Collaborate with Global Liquidity & Cash Management (GLCM) to enhance operational efficiency through implementation of process improvement, system automation and migration projects
  • Collaborate with Global Services Centre (GSC) and vendors to monitor their performance
  • Assist Section Head/Department Head to manage daily operations in compliance with the Group standards, established procedures and guidelines, regulatory requirements, service pledge and industry cut-off time
 

Qualifications

 

Requirements

  • Minimum of 2 - 10 years’ experience in remittance, fund transfer, autopay, HSBCnet and EBPP operation as well as WOLF screening
  • University degree in Banking, Business Administration or a related discipline
  • Familiar with banking systems such as GPS, HSBCnet, APS, EBPP, OBS & WOLF
  • Proficiency in both English and Chinese, and sound knowledge of PC application software
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
 

Job Field

 : Operations

Primary Location

 : Asia Pacific-Hong Kong-Kowloon-Kowloon Bay

Schedule

 : Full-time 

Shift

 : Day JobType of Vacancy : Country vacancy

Job Posting

 : 10-Jan-2019, 14:46:41 

Unposting Date

 : 28-Feb-2019, 23:59:00  



12 January 2019
Location:
Work type:
Full time
Sector:
Banking and Financial Services
Profession:
Other
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

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