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If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential.
Retail Banking and Wealth Management serves millions of customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.
We are currently seeking a high caliber professional to join our team as Business Solutions and Deployment Manager.
Lead a small team, who will be responsible for providing production support and consultation to service and system enhancement, operational design and procedure establishment in the team's relevant areas.
Achieve the aim of improving revenue by identifying and delivering process re-design, operations streamlining and cost savings. Continuously share best practice to regional offices.
Provide advice to business partners and Change Delivery teams on projects, suggest prioritization to meet project objectives of quality, timeliness and commercial goals
Identify solutions to production problems, recommending application of technology, deploying robust business and operation design.
Participate in handling incidents to minimize service/business impact and monitor helpdesk function to internal customers.
University Degree holder
In depth knowledge of front line and operations, tools and systems so as to develop an end to end user requirement for system and procedure establishment
Excellent understanding of project lifecycle
Awareness of HSBC project management tools and wide knowledge of hardware, software, operations and networks
Proven project management skills and experience of managing multiple projects concurrently
Experience of managing resources using appropriate communication and planning skills
Effective communication, interpersonal and negotiating skills
Excellent decision making and problem solving ability
Sound judgmental skills to identify and resolve problems
Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above
You’ll achieve more when you join HSBC.
Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
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