CBNA GCG Retail Bank Telesales Officer

Citibank - More jobs by this advertiser
CBNA GCG Retail Bank Telesales Officer-18074975
Description
 

Successful candidates will be exposed to high net-worth individuals and various deposit products of the bank.

 

Job Description:

 

Sales:

  • Contact existing customers to inform them about Citibank’s products or services
  • Provides product information to customers, outlining features and benefits
  • Identifies cross- selling opportunities, fulfills the Time Deposit Phone booking process and refers leads to appropriate channels for follow-up
  • Engages the support of specialists to provide technical advice to customers when necessary

Customer Service and Knowledge:

  • Monitors customers’ orders from start to finish, delivering on promise
  • Takes responsibility for resolving issues with orders or product sales
  • Administration
  • Keeps up to date with products their features, benefits and costs

 


Qualifications
 
  • Graduate of a 4-year course
  • At least 2 years of sales experience gained from any industry
  • Drive to hit and exceed targets
  • Strong communication and negotiation skills

 

  



12 February 2019
Location: Philippines Manila
Work type:
Full time
Sector:
Banking and Financial Services
Profession:
Other
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

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