There’s a difference between having a job and making a difference.
American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.
We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive.
We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.
Because we believe that the best way to back our customers is to back our people.
The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.
Help our cardmembers experience our servicing philosophy, Relationship Care.
This position is primarily responsible for day-to-day management of a group of 12-15 Collections Specialists to provide excellent credit telephone service with the ultimate aim being to collect money and prevent losses in accordance with current Risk policies. They motivate our Collections Specialists in servicing consumer customers to drive engagement and deepen loyalty. This is done through inbound and outbound customer contact in a call center environment.
Delight our cardmembers with extraordinary experience.
Are you ready for anything? Here are just some of the things that you can expect when you become a part of our growing team:
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations
We’re open to discuss this further in the process – but we’re pretty sure that whatever American Express comes up with as an offer – it would be something that you won’t be able to refuse! You’ll be able to enjoy most of our amazing benefits on your first day with us and that’s just the icing on the cake. In American Express, our people comes first, so the longer you stay, the more “savings” you make and look forward to thanks to our Retirement Benefits!Application Process
Once screened and invited by the Talent Acquisition team, expect at least 1-2 interviews (through video call or fact-to-face) to happen after. The interview will be conducted by our team experts, Varun Razdan and Inderpreet Bindra.
Our service operates over a 24/7 environment and we are hiring for various shifts - may have to work on rotational shifts, PRIMARILY NIGHT SHIFT depending on business needs including weekends and holidays.
|Location:||Philippines Bonifacio Global City|
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.
Only direct applications will be considered.