Scrum Master

Citibank - More jobs by this advertiser
Scrum Master-19031412

Job Description:

  • Position Title: Scrum Master
  • Grade/Level: C12
  • Business Group: GCG
  • Function/Group: Technology
  • Location: Chennai, India

About Global Consumer - ODT


Citi’s Global Consumer Bank (GCB) Operations and Technology Organization is the business behind the Global Consumer Banking business.


Supported by approximately 60,000 employees and contractors globally, GCB O&T is committed to delivering quality products, services, and business solutions that align to the Consumer and Citi Strategy. It serves more than 100 million clients across the world by leveraging its global footprint and capabilities, its local presence and knowledge, and its ability to deliver a remarkable experience to our clients wherever they are.


Role & Responsibilities:


Business/Department Objectives: 

  • The team’s objective is to Create remarkable customer experience by providing easy, simple, intuitive products and services, tailored for customer segments and deliver consistently across all markets and channels

Core Responsibilities: 

  • Create, maintain and groom the JIRA queue for assigned teams
  • Recognize areas for process and lean improvements and communicate them to management
  • Provide hands-on support to the Product Owners and Program Managers
  • Compile and submit audit trail documentation into Project Tracking systems
  • In collaboration with the Project Manager, create schedules, plans and other artifacts related to your assigned projects
  • Track project milestones and deliverables

Day-to-Day Responsibilities: 


Development Value:

  • Opportunities to demonstrate leadership ability as you mentor and guide other team members in a global team
  • Potential to contribute to projects involving complex feature-based data algorithms
  • Exposure to data science and surveillance functions in a dynamic and challenging industry with regular close collaboration with our surveillance portfolio clients
  • Work across the department as we adopt a more Agile delivery methodology






  • A strong degree, particularly in computer science, management information systems, business or similar discipline


  • Confident Scrum Master with an authoritative knowledge of Agile and/or traditional project management methodologies
  • Comfortable working in a global cross-functional team to deliver complex projects
  • Experience in understanding business requirements and turning them into plans
  • Familiar with the financial services industry and/or regulatory environments


  • Knowledge of JIRA toolset a benefit


  • Adept written and verbal communicator
  • Highly adaptable and be willing to mentor and train more junior team members
  • Organized and prepared to manage multiple parallel pieces of work
  • Prior experience working with remote teams
  • Logical thinker with good problem solving abilities and attention to detail

13 October 2019
Location: India Tamil Nadu Chennai
Work type:
Full time
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.

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