Role Title: Assistant Business Manager II
Business: IT COO - CMB
Role Purpose / Description
The role will participate in business activities, supporting business manager with BAU & non-BAU activities, cyclical work pieces such as Annual Reporting and short term initiatives.
This job is not client facing and does not have any portfolios.
The resource to fulfill this role is expected to possess some knowledge of financial budgeting, strategic planning, communication, and people management processes in the context of the business area they are located in but are not expected to have specific product knowledge relating to the business or function in which they are located.
The key tasks will include some or all of the following:
Assisting with the execution of business initiatives and activities in support of business area aims. Change implementation projects are out of scope
Participate and support in business planning activities which may include financial, technological and resource planning
Contribute to senior management decision making by use of management information, performance information, analytics, forums and stakeholder feedback
Support in forums and committees to represent view of business area
Support the development and monitoring of internal governance activities
Investigating and seeking remedies for discrete issues which may be adversely affecting business unit performance
Evaluate and analyse management information relating to external service providers of their provision, monitor their performance and ensure service level agreements are honoured
Act as the SPOC for the event and owner for the activities and local processes in the supporting department
Knowledge & Experience / Qualifications
Graduate / Post Graduate / MBA majoring in Information Technology and/or Finance
Good communication and interpersonal skills
Have analysis and problem solving skills
Good written and verbal communication skills.
Ability to understand customer requirements and concerns and ensure results meet their expectations
Delivery-focused with ability to pay attention to detail and ensure tasks are completed on time and to the required levels of quality
Ability to prioritize workload effectively in line with business priorities
Willingness to own work and problems and see through to completion and to resolve issues with limited assistance
Ability to contribute to a larger team; and a flexible approach to working hours and responsibilities.
Experience of programme/project reporting to senior management
Have some financial management / financial data analysis experience
Familiarity with MS Word, MS Excel, MS PowerPoint, Visio
Have both a teamwork and self-starter approach
Ability and commitment to deliver to tight deadlines
Creative and problem solving mentality
Aptitude towards system/business analysis
About HSBC Technology China
We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems. We develop and maintain systems for HSBC’s global businesses, as well as support functions such as Finance, HR and Risk. We work across a range of technology platforms and development disciplines, from mainframe to mobile technologies.
Our team includes software engineers and developers, architects, testers, IT and business analysts, consultants and programme and project managers, as well as team leadership and management roles. We employ people in almost all the countries and territories in which HSBC operates. Two locations of HSBC Technology China, including Guangzhou and Xi’an, are world-class technology hubs with industrial delivery capability.
Some careers grow faster than others
If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.