Why American Express?
There’s a difference between having a job and making a difference.
American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.
We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.
Because we believe that the best way to back our customers is to back our people.
The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.
Want to work on a team charted with the most important challenge the company has...protecting the brand? Come join the Cyber Analytics team and work in the two hottest areas...Information Security and Big Data!
The Product Management and Data Insights team is seeking a Product Owner to work hand in hand with the Product Manager(s) to understand and support, as needed, with the definition and documentation of the Roadmap, Product Vision, Release and Iteration Plans Schedules, mapping vertical user stories to the needs of the business and ensuring product delivery meets the business need.
It takes exceptional people to create exceptional products.
We’ve built one of the most respected service brands in the world by creating products that set the standard for ease, convenience, security and innovation. Our product managers are at the center of it all, collaborating with business leaders, partners and engineering teams to shape the products of the future. If that fits your career vision, look no further.
A successful candidate will have:
An established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, Agile, and SAFe principles
Proven track record of driving results in a fast-paced environment with a customer-first mindset
Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment
A background in working with Big Data Analytics and Information Security is a plus
The product of great thinking.
As a key link in the product development process no two days here will be the same, but there are some things you can count on doing:
Assists in grooming the backlog so they meet the definition of ready to execute
Know and execute agile standard methodologies for collaboration in a dynamic product development environment. Know emerging trends
Assists in maintaining the product backlog and ensures user stories are aligned to underlying product outcomes
Support the Product Manager(s) to ensure in the identification of technical problems, and devise solutions as they relate to the current and future business environment
Assist in retrospectives to ensure lessons learned are carried forward in subsequent development activities
Facilitate cross-functional collaboration with design, analytics, engagement, project management, and engineering
Support Product Manager with market research and generation of insights to be incorporated into the product design
Assists in coordinating communications and facilitates resolution of risks, issues, and changes tied to the initiatives
Work with Business Management/Strategy/Marketing partners, to develop product launch communications for internal and external partners
Develop product release training material for end-users
Identify and document gaps in end user experience from product launches
Supports the team in coordination of activities and request between various business and technology partners to ensure the core agile team remains on track to meet iteration deliverables
Utilize relevant reporting tools to report on and analyze successes aimed at understanding and optimizing the product
Use analytical abilities and strategic perspective to identify trends & recommend solutions that will help improve the user experience
Maintain core critical metrics
At the core of Product Management
Every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including:
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.