Outpatient Services Administrator

York Teaching Hospital NHS Foundation Trust - More jobs by this advertiser

Are you looking to make a difference in the work that you do? If so, this role could be for you. We are looking to appoint two motivated individuals to join our Outpatient Administration Team at York Hospital. We are a friendly team fulfilling a vital front line service.

This is a varied role and the post holders must be able to flexibly provide cover across three areas:

  • our referral management centre where over 300 new patient referrals are registered onto our hospital patient administration system per day
  • our busy reception desks dealing with patients face-to-face, ensuring they are booked in and directed to the appropriate waiting areas
  • plus our call centre, handling large volumes of calls agreeing outpatient appointments with patients as well as dealing with other appointment related queries.

It is essential that this work is carried out accurately and efficiently as it is important that the patient experience is a positive one at what can be a very worrying time. You must be able to demonstrate that you have the necessary organisational, administrative and communication skills, the ability to work under pressure and on your own initiative, as well as excellent telephone skills.

The hours advertised are required to cover service needs. We operate a rota and all staff will rotate through shift patterns between the hours of 8.00am – 5.00pm Monday-Friday.

Please note that this vacancy may close early should we receive a high volume of applications.

York Teaching Hospital NHS Foundation Trust

York, North Yorkshire (United Kingdom)

Phone: +44 (0)1723 236389
Web: http://www.yorkhospitals.nhs.uk/work-with-us/

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Company Profile

17 December 2019
Location: United Kingdom North Yorkshire York
Salary: £18,813 - £20,795 per annum GBP per year
Healthcare and Medical
Medical Administration
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.

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