Assistant Corporate Digital Manager - Commercial Banking - Hang Seng Bank (HK)

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 Job Description - Assistant Corporate Digital Manager - Commercial Banking - Hang Seng Bank (HK) (0000E161)

Job Description 

Assistant Corporate Digital Manager - Commercial Banking - Hang Seng Bank (HK) : 0000E161 




A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Assistant Corporate Digital Manager

Commercial Banking – Corporate Digital

Hang Seng’s Commercial Banking (CMB) business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies.

For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.

We are currently seeking a high caliber professional to join our department as Assistant Corporate Digital Manager.

Principal responsibilities

  • Accountable for digital content management and update on website and mobile to drive traffic, engagement, leads, that deliver sales and customer retention
  • Participate in discussions and contribute to the development of customer online experience, navigation flows, etc.
  • Perform tagging and data collection to conduct performance tracking and analysis
  • Support the team on payment process and budget management
  • Manage and run campaigns to drive and meet target digital KPI
  • Conduct high-level validation and testing of agency produced codes
  • Coordinate with concerned business owners, facilitate agreement on release prioritization, scope of releases, etc.
  • Provide support to system releases





  • Solid experience in web content management including mobile applications
  • Solid experience in participating in project deliveries, ideally having solid experience in adopting Agile in website remodeling / revamp projects
  • Familiarity with content management systems (e.g. Teamsite, Adobe Experience Manager, WebSphere, WordPress); Hands-on experience in JSP, XML, HTML, JavaScript
  • Sound knowledge on analytics tools i.e. Adobe Analytics, Google Analytics
  • Appreciation / experience in application, models to apply digital marketing to drive digital KPI
  • Excellent communications and negotiation skills, able to talk to Business, IT and Vendors
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

Candidate with less experience may be considered for the position of Corporate Digital Officer.


Job Field

 : Commercial Banking

Primary Location

 : Asia Pacific-Hong Kong-Kowloon-Mongkok


 : Full-time 


 : Day JobType of Vacancy : Country vacancy

Job Posting

 : 02-Jan-2020, 15:16:32 

Unposting Date

 : 01-Feb-2020, 23:59:00  

15 February 2020
Work type:
Full time
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

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