QR23297 - Senior Operations Agent - QR Holidays | Qatar Airways | Doha

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Qatar Airways

Welcome to a world where ambitions fly high.

From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.

We take pride in our peopleā€”a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.

We offer competitive compensation and benefit packages.

About Your Job:

You will be responsible for all tasks related to the booking process whether it is an Inbound or an Outbound booking done from QR Holidays Doha or QR Holidays in Outstations.

You will be providing appropriate holiday information to the customer with the highest level of customer services and as per QR Holidays Operations process, and provide Customer support for QR Holiday operations at all touch points.

About You:

You should have minimum of 2 years of job-related experience within operations in an Airline, Travel agency or Tour operator environment.
We will also consider candidates who have worked in a retail sales environment. 
Ideally, you will need to have expertise in tour packaging, destination information and local market practices.

  • You must hold a Trade or Vocational Qualification
  • Have excellent customer service and sales ability with effective negotiation skills.  
  • You must be a team-player, be able to work under pressure, meet targets and deadlines.  
  • You must be computer literate and be able to use Microsoft Word and Excel. 

Strong English communication is a must for this role, and Arabic language is an advantage.


Note: you will be required to attach the following:
1. Resume / CV
2. Copy of Passport
3. Copy of Highest Educational Certificate

17 January 2020
Location: Qatar Doha
Work type:
Full time
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.

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