Patient pathway coordinator

University Hospital Southampton NHS Foundation Trust - More jobs by this advertiser

The Child Health care group is looking for an experienced, enthusiastic and reliable individual to join our speciality administration team as a Patient pathway coordinator within paediatric orthopaedics.

We are looking for an individual with excellent communication skills, attention to detail, with the ability to work well under pressure, prioritising a very demanding workload.

You will work closely within the paediatric orthopaedic administration team to facilitate the smooth running of the patient pathway, ensuring that coordinated and streamlined administrative processes are implemented and followed, focusing on the patient and their individual needs, to ensure a smooth patient pathway.

The working hours for this post are Monday – Friday 09:00-17:00

You should have experience of working as a medical or patient services secretary linked to a clinical service, or in a customer focused environment, and have knowledge of medical terminology. 

This is a very varied role working in a fast paced department within Child Health.

You will be responsible for your clinicians’ clinic management which involves the setting up of clinics/outcoming appointments in accordance with Trust targets and rescheduling patient appointments as necessary.

You will process all incoming/outgoing correspondence within set timescales and ensure patient records are kept up-to-date.

You should deal with all telephone enquiries courteously ensuring all relevant information is safely recorded and passed on to the relevant parties promptly.

You will be required to provide cross-cover for other Patient pathway coordinators to ensure the administration service is maintained at all times.

The successful candidate will need to be a team player who thrives on hard work and has a desire to provide a first class service to the clinical teams and patients under our care.

You should be proficient in the use of electronic systems in relation to patient data and/or undertake training as required.

WHAT WE CAN OFFER YOU

As one of the largest acute teaching Trust’s in England, we can offer learning and development opportunities to help you achieve the career you aspire to. We believe you deserve the best possible surroundings in which to do your job and we want to support you in doing your job to the best of your ability.

As a Trust, we support flexible working and will consider requests taking into account the needs of the service. You’ll have an opportunity to discuss this at interview. Our LiveWell and inspire programme offers opportunities, support and advice, including smoking cessation services, exercise and activity classes, and support for mental health.

UHS employees are able to access a huge range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata) on appointment, can access on-site nursery facilities (subject to availability), and we offer a generous pension scheme.

ABOUT OUR TRUST AND SOUTHAMPTON

UHS is rated ‘Good’ by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care. 

Southampton is an attractive place to live and work situated on the south coast, with an international airport and only an hour on the train from central London. The New Forest National Park and the beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than those in London, 13 schools rated outstanding by Ofsted and 13 nearby green spaces to enjoy.

ADDITIONAL INFORMATION

Interviews will be held on  Friday 31st January 2020

Previous applicants should not reapply.

Please be advised that this vacancy may close earlier than stated if large numbers of applications are received.

Due to the volume of applications we receive, we are unable to acknowledge receipt of your application. If you have not heard from us within four weeks of the closing date of this post, please presume that you have not been selected for interview.

Applicants from University Hospitals Southampton NHS Foundation Trust whose posts are considered to be ‘At Risk’ will be given prior consideration for this post

Our Trust runs the return to practice course each year for nurses who have been out of the profession and wish to return.  To find out more please visit our website:

http://www.uhs.nhs.uk/WorkingHere/Typesofjob/Nurses/Returntonursing.aspx

http://www.discoversouthampton.co.uk/   Information on Southampton as a place to live and enjoy

https://www.uhs-vle.co.uk/   See what fantastic training and development we have on offer at UHS

http://www.youtube.com/user/SouthamptonHospitals   learn about the Trust through visiting our YouTube channel 

Getting to Work

Application can be made for parking on site at UHS or through one of the park and ride schemes.  This will be based on specific criteria to determine eligibility for site parking as this can be very limited.  UHS encourages staff to utilise other green methods of getting to work such as cycling or walking where possible.   UHS is well connected through bus services to the city centre and other areas.

Please note that we will not accept any applications or queries via agencies, under any circumstances.

Our staff are positive about working at UHS and rate us above average compared to other NHS Trusts in the  Staff Attitude Survey. We are rated strongly on a number of areas including teamwork, communication and engagement.

Equality remains at the centre of all Trust policy making, service delivery and employment practice with all employees being given equality of opportunity to develop, apply for promotion and have working arrangements that enable them to achieve a manageable work-life balance.

The Trust actively promotes a work environment free from harassment and discrimination and provides training for managers and staff to ensure this happens. The Trust also closely monitors recruitment activity, training and development and employment practices to ensure equality of practice with regard to race, colour, ethnic or national origin, religion or belief, gender, sexual orientation, disability, marital status and age.

As a service provider the Trust ensures equality of access and delivery of our services through the provision of interpreter services, facilities for the disabled and sensitivity for patients ethnic and religious differences and needs.

Relocating to Southampton

If you are thinking of moving to the Hampshire area, please find below a link to our website which offers guidance on finding accommodation:

http://www.uhs.nhs.uk/relocating-to-southampton

The Trust is under a duty to protect the public funds it administers, and to this end may use the information you have provided on this form for the prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes.



University Hospital Southampton NHS Foundation Trust


Southampton, Hampshire (United Kingdom)

Phone: +44 123456789
Web: http://careers.uhs.nhs.uk/

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Company Profile

24 January 2020
Location: United Kingdom Hampshire Southampton
Salary: £18,813-£20,795 pa GBP per year
Work type:
Full time
Sector:
Healthcare and Medical
Profession:
Medical Administration
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.


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