Director Patient Access Services

Wellstar Medical Group - More jobs by this advertiser


At WellStar, we all share common goals. That’s what makes us so successful – and such an integral part of our communities. We want the same things, for our organization, for our patients, and for our colleagues. As the most integrated healthcare provider in Georgia, this means we pride ourselves on investing in the communities that we serve. We continue to provide innovative care models, focused on improving quality and access to healthcare.


Director Patient Access Services - Windy Hill Hospital - Marietta, GA.

Under the direction of the AVP of Patient Access Services, and in coordination with the hospital’s financial leader (dotted line reporting relationship), the Director organizes, monitors and maintains the daily operational functions of centralized and decentralized PAS including, but not limited to, the supervising of managers, supervisors, and their employees, coordinating performance improvement activities, and productivity management.

Ensures adherence to policies and procedures, improvement in employee engagement, quality and excellence of work performed, world class customer service, and continual staff education.

The Director will continually monitor Key Performance Indicators as established for PAS and ensure PAS is meeting or exceeding each goal. When goals are not met, the Director is responsible for developing corrective action plans and communicating them to the AVP and hospital financial leader.

The Director is responsible for development of the annual operating and capital plans. The Director is responsible for maintaining positive working relationships with key PAS stakeholders.

Demonstrates professionalism, effective communication skills and active listening skills.


RequiredMinimumEducation : Bachelor’s degree in business, healthcare or related field required.

Required Licensure : Certified Healthcare Access Manager (CHAM) or Certified Revenue Cycle Representative (CRCR)

RequiredMinimumExperience : Two years experience in managing hospital admissions, business office or related area. Proven performance improvement and change management experience. Three years of management experience required.

RequiredMinimumSkills : Strong interpersonal, analytical, problem solving and writing skills, with a “take charge” attitude. Must be comfortable interacting with department directors and administrators and able to perform a wide variety of tasks that require independent judgement, ingenuity, and initiative. Proficient with MS office.

Join us for outstanding benefits and development opportunities. We also offer state-of-the-art technology, professional support and advancement, and colleagues that rank amongst the best in the country. The WellStar culture of caring has also been nationally recognized three years in a row by Fortune Magazine as one of the “100 Best Companies to Work For”. Step up to your potential. Find out more and apply today.

WellStar is an equal opportunity/affirmative action employer. All applicants are considered without regard to race, color, religion, sex, age, national origin, disability, veteran status or any status which is protected by local, state or federal law.

Job ID2020-40599

Position TypeFull-Time

DepartmentDirector Patient Access Services

FacilityWellStar Windy Hill Hospital





26 March 2020
Location: United States Georgia Marietta
Salary: Highly Competitive USD per year
Healthcare and Medical
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

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