Analyst - Risk Management II

American Express - More jobs by this advertiser
This is a Band 30 role:
Why American Express?
American Express is a global services company and the world’s largest card issuer. Our direct relationships with many millions of consumers, businesses and merchants worldwide - combined with our leading edge marketing, information management and rewards capabilities - enable us to offer an array of valuable services that enrich lives, build business success, encourage financial responsibility and create communities of people with common interests.

American Express for 9th consecutive year has been voted among India’s top 10 workplaces by the Great Place to Work institute. In recognition of our consistent performance, we were nominated to the Great Place to Work “Hall of Fame”.

At American Express, we serve customers, not transactions. We’re widely known for providing superior customer service and have been recognized for a number of achievements including being ranked highest in customer satisfaction within the credit card industry by J.D. Power for seven consecutive years.

A career at American Express is rich in experience and offers opportunities to build lasting relationships with our customers.

Come join us and realize your potential.

Job Description:
Function Description:
 Global Services Group (GSG) brings together the company’s external and internal servicing functions, and includes the below world-class organizations:
- Global Servicing Network, which provides exceptional care to our external customers, and
- Global Business Services, which provides many of the vital internal services that make American Express run efficiently.
 Global Business Services Global Business Services (GBS) is a shared services organization that brings together key internal functions to support all of American Express.
 GBS colleagues manage procurement, real estate, sales operations & business enablement, and partner with business units to execute complex change initiatives.
 Emerging as the Enterprise Sales Operations & Business Enablement utility, SABE drives standardization & agility for the organization. Sales Operations includes Pre-sales, acquisition & Account Management while Business Enablement includes Marketing, Operational Excellence, Platform & Capabilities.

Purpose of the Role
 This position is responsible for ensuring compliance with the Information Security Key Requirements such as Service Continuity framework, Business T, Enterprise Assess review and Data Loss Prevention program.
 Independently working with key contacts across different process areas to ensure robust Business Continuity program is in place.
 Manage the annual BIA recertification exercise end to end
 Support the Service Continuity audits and regulatory requirements such as resolution planning etc.
 Ensure the identification and remediation of all Business T applications according to AEMP30 guidelines
 Liaising with DLP Governance team to understand and implement program requirements
 Creating awareness of the DLP program, escalating repeat offenders and/or high severity events to leadership
 Ensure timely completion of Leader Access and Transfer Access reviews
 Ensure compliance with Information Security related control rating requirements for the business unit
 This position will also be required to track Enterprise Training completion for the BU.
 Implement process improvements to gain efficiency and increase effectiveness.


Critical Factors to Success:
 Ability to manage multiple priorities simultaneously without close supervision
 Strong Interpersonal and communication skills and ability to interact at all levels.
 Experience in Business Continuity and ARCHER
 Stakeholder Management

Past Experience:
 Total work experiene of 4-5 years with atleast 1.5 - 2 years in Business Continuity
 Experience in Business/Service Continuity domain
 ISO 22301/CBCP certification preferred.

Academic Background:
 Graduate in any discipline
Functional Skills/Capabilities:
 Business/ Service Continuity
 Sound Excel skills and powerpoint skills including creating and utilizing macros and pivot tables

Technical Skills/Capabilities:
 Excel/Powerpoint
 ISO 22301/CBCP Certification

Knowledge of Platforms:

Behavioral Skills/Capabilities:
 Enterprise Leadership Behaviors
• Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective
• Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential
• Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage 

21 February 2020
Work type:
Full time
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.

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