Product Owner

American Express - More jobs by this advertiser

Product Owner – TLM Capabilities, Global Strategy & Support



American Express engages with thousands of third parties to provide goods and services. To ensure we protect our brand, avoid financial impact and adhere to regulations, all high-risk third parties must be subjected to appropriate risk management prior to contracting and on an ongoing basis.

The Third-Party Lifecycle Management (TLM) Capabilities team is a product team responsible for the design, configuration and implementation of product and capabilities to support the TLM business process in Global Supply Management (GSM). The main product used for TLM is ProcessUnity which is a cloud based third party risk management product.


Our Product team not only understand how technology works, but how that technology intersects with the people who count on it every day. So, if you’re interested in a career creating breakthrough products and making an impact on our internal customers and suppliers, look no further.


In this role as TLM Product Owner, the successful candidate will be responsible for defining and overseeing execution of the product roadmap. The candidate will drive success of the product by working closely with business stakeholders, maintaining a strong project management framework, coordinating development efforts and providing valuable reporting.



  •  Deeply engage with business stakeholders to understand program priorities and vision in order to translate into an actionable product roadmap
  • Partner closely with product managers to breakdown roadmap into features and user stories
  • Coordinate development efforts across teams both internally (American Express Technologies (AET)) and external (ProcessUnity)
  • Serve as a scrum master to coordinate and conduct all agile ceremonies with business configurations team
  • Ensure a strong project management framework including tracking and reporting of all projects
  • Develop and publish ongoing product reporting including capacity trending, system availability, quality, product usage and more.
  • Provide forward thinking, intuitive and innovative solutions that challenge the status quo to ensure an exceptional colleague experien
  • 2+ years product owner and/or scrum master experience
  • Prior project management experience, with proven ability to create strong reporting is a must
  •  A balance of technical and business operations knowledge with proven ability to drive solutions
  • Independent and self-motivated, capable of executing under uncertainty with multiple priorities, in a fast-paced environment
  • Strong communication and relationship building skills
  • Experience operating in Agile framework
  • Bachelor's degree or equivalent combination of education and experience preferred

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

27 March 2020
Work type:
Full time
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.

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