Don’t just make a difference, BE the difference
For more than 100 years, American Express Travel & Lifestyle Services (TLS) has been crafting extraordinary experiences for our Card Members, making Membership come to life every day. As we continue to enhance our value to our most distinguished Card Members, servicing plays an ever-increasing role.
Known as one of the most exclusive cards in the world, our Centurion Card is designed to meet the needs of a very distinct and diverse group. Our Centurion Card Members are highly affluent, well-traveled, with discerning taste that their lifestyles are such that they want and require the best. Their time is of the essence, and they deserve a premium and elevated servicing experience, provided by a talented team of professionals.
Inspire and influence a culture of going above and beyond
Our Centurion Membership Executives are business savvy and take an entrepreneurial approach with their portfolio of Centurion Card Members, owning the end-to end experience they have with American Express.
Membership Executives understand the luxury servicing space and maintain an awareness in the latest trends across dining, entertainment, travel, fashion, events, etc. to engage with their customers. They will harness their intellectual curiosity and deep portfolio knowledge to create proactive engagement opportunities, thereby developing deep personal relationships with each Member.
Backed by a team of Membership Managers, who are experts in travel, lifestyle and card servicing, together you work as a team showcasing the true value of the Centurion product.How you do it every day
As the owner of the holistic relationship with the Centurion Card Members, this is a rare opportunity where you can act as an entrepreneur while having the powerful backing of a well-established organization. In order to make membership come to life, below are some key responsibilities.
Our Card Members are world travellers, and we have their back wherever they are in the world. As a Membership Executive, you take pride and ownership in being there for your Card Members and at times must be flexible to meet their needs. But know you are also backed by an elite team who is there to service our Card Members 24/7.Why American Express?
What you choose to do for a living is one of the most meaningful decisions you can make.
At American Express, our job is to help you excel at yours. We provide experiences to become a great leader, a world of opportunities to grow your career, and an inclusive culture to help you thrive. Because the best way to back our customers is to back our people.
The powerful backing of American Express.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.