Business Continuity Incident Management Manager HSBC China

HSBC - More jobs by this advertiser
 Job Description - Business Continuity Incident Management Manager HSBC China (0000ED27)

Job Description 

Business Continuity Incident Management Manager HSBC China : 0000ED27 



HSBC Operations, Services and Technology (HOST)
HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.


We are currently seeking an experienced professional to join our team.

In this role, you will:

​Business Continuity and Incident Management (BCIM) controls are designed to reduce the impact and severity of any disruption associated with the loss or unavailability of people, systems, premises and third parties or any other incidents where there are customer, regulatory, reputational and/or financial impacts.  The role of BCIM is to ensure these controls are effective through maintenance of the Business Continuity Programme, continuous monitoring of the key controls and support the effective response to incidents when they occur.  The BCIM team acts as subject matter experts in advising stakeholders through the planning lifecycle and exercising in addition to performing quality assurance reviews.   

BCIM is part of the Chief Administrative Officer (CAO) function, which forms part of the Bank's HSBC Operations, Technology and Services structure (HOST) reporting into the Group COO and locally into the Country COO.

As Business Continuity and Incident Management (BCIM) Manager, the job-holder is locally responsible for a range of activities across the respective disciplines. The job-holder must have considerable expertise across this portfolio.   

The BCIM Manager is responsible for working with Head of BCIM, to deliver an effective Business Continuity and Incident Management programme to all Global Business and Functions(GB/GF) of HBCN, and ensure that BCM plans and arrangements are fit for purpose. The role involves providing advice, guidance and training to BCM coordinators of GB/GF, it also involves supporting Head of BCIM in designing, developing and delivering the control assurance programme. 

The ability to monitor potential threats, assess impact, escalate and support incident management teams also form a key element of the role.

Major Challenges:

  • Understand the local business and threat environment
  • To have an expert level understanding of the Business Continuity Programme / Programme Management and Incident Management
  • Challenging and evolving regulatory environment, which requires the ability to respond to regulatory needs with a balanced approach to risk and operational requirements
  • To successfully work within an environment in which silos are common and can imply various constraints
  • Cost conscious environment

Role Context: 

  • The job holder will report to the Head of BCIM, and will maintain a strong relationship with stakeholders groups across business/functions and branches
  • The job holder is responsible for the timely delivery of all BCIM related services and projects locally



To be successful in the role, you should meet the following requirements:

•Experience in risk or control management
•Subject matter expert and proven track record in managing a Business Continuity Programme
•Significant experience in managing Incidents, training stakeholders and facilitating crisis exercises
•Deep understanding of globally leading and local regulatory requirements related to Business Continuity and Incident Management
•Ability to translate global, regional and local priorities to direct local activities
•Ability to make decisions including when under pressure and to tight deadlines
•Experience of working in highly regulated and complex international organization
•Excellent written and verbal communication skills, with the ability to influence stakeholders at all levels
•Ability to balance multiple competing demands to find the best solutions
•Innovative thinking
•High ethical standards
•Fluency in local language and English a pre-requisite
•Professional certification in Business Continuity a significant advantage

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. HSBCCLJ/BS/*

Issued by HSBC Bank (China) Company Limited


Job Field

 : Operations

Primary Location

 : Asia Pacific-China-Shanghai-Shanghai


 : Full-time 


 : Day JobType of Vacancy : Country vacancy

Job Posting

 : 22-Apr-2020, 14:44:41 

Unposting Date

 : 22-May-2020, 23:59:00  

5 June 2020
Work type:
Full time
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

This career opportunity is no longer open.
Please search for current vacancies here.

Bookmark and Share

This website uses cookies

This website uses cookies to improve user experience. By using our website you consent to all cookies in accordance with our Cookie Policy.
I agree
Read more