Contact Center Service and Sales Representative - Credit Card Outbound Foshan HSBC China (Pearl River Delta)

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 Job Description - Contact Center Service and Sales Representative - Credit Card Outbound Foshan HSBC China (Pearl River Delta) (0000ET5T)

Job Description 

Contact Center Service and Sales Representative - Credit Card Outbound Foshan HSBC China (Pearl River Delta) : 0000ET5T 

Description

 

Wealth and Personal Banking (WPB)

 

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion.  Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals.  We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

 

We are currently seeking an experienced professional to join our team.

 

In this role, you will:

​​​- To identify customer's retail needs with sufficient talking skill

- To introduce the right product to customers with correct information

- To fulfill customers' needs based on their consent

- To deliver the high quality sales and service in the conversation with customers

- To ensure the regulatory requirements are fulfilled in all processes

- Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets

通过有效的沟通技巧发掘客户的真实需要

提供合适的产品和咨询给客户

根据客户的意愿满足客户的需要

提供高质量的销售服务沟通

确保所有的工序符合监管机构要求

为客户提供公平的处理和确保我们的行为保持金融市场的有序和透明的运作

 

 

Qualifications

 

To be successful in the role, you should meet the following requirements:

​​​ •  Diploma degree holder

•  Ability to work in a high-volume, fast paced environment is required

•  Excellent communication skills and sense of sales service.

•  Good Mandarin, English will be a plus.

大专及以上学历

能够在高压,快节奏的环境中工作

出色的沟通技巧,有良好的销售服务意识。

普通话良好,有英文基础优先

 

You’ll achieve more when you join HSBC.

www.hsbc.com.cn/careers

 

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

 

Issued by HSBC Bank (China) Company Limited

 

Job Field

 : Call Centre

Primary Location

 : Asia Pacific-China-Guangdong-Foshan

Schedule

 : Full-time 

Shift

 : Day JobType of Vacancy : Country vacancy

Job Posting

 : 28-Oct-2020, 17:15:34 

Unposting Date

 : 12-Dec-2020, 23:59:00  



28 October 2020
Location:
Work type:
Full time
Sector:
Banking and Financial Services
Profession:
Other
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

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