Contact Center Service and Sales Representative - Credit Card Outbound Foshan HSBC China (Pearl River Delta)

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 Job Description - Contact Center Service and Sales Representative - Credit Card Outbound Foshan HSBC China (Pearl River Delta) (0000ET5T)

Job Description 

Contact Center Service and Sales Representative - Credit Card Outbound Foshan HSBC China (Pearl River Delta) : 0000ET5T 



Wealth and Personal Banking (WPB)


Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion.  Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals.  We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.


We are currently seeking an experienced professional to join our team.


In this role, you will:

​​​- To identify customer's retail needs with sufficient talking skill

- To introduce the right product to customers with correct information

- To fulfill customers' needs based on their consent

- To deliver the high quality sales and service in the conversation with customers

- To ensure the regulatory requirements are fulfilled in all processes

- Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets











To be successful in the role, you should meet the following requirements:

​​​ •  Diploma degree holder

•  Ability to work in a high-volume, fast paced environment is required

•  Excellent communication skills and sense of sales service.

•  Good Mandarin, English will be a plus.






You’ll achieve more when you join HSBC.


HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.


Issued by HSBC Bank (China) Company Limited


Job Field

 : Call Centre

Primary Location

 : Asia Pacific-China-Guangdong-Foshan


 : Full-time 


 : Day JobType of Vacancy : Country vacancy

Job Posting

 : 28-Oct-2020, 17:15:34 

Unposting Date

 : 12-Dec-2020, 23:59:00  

28 October 2020
Work type:
Full time
Banking and Financial Services
PLEASE! No enquiries from Recruitment Agencies or Headhunters.

Only direct applications will be considered.

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